Twelve Monkeys Shortfill - Tropika Iced

Postage

At our company, we prioritise the timely dispatch of your orders to ensure you receive your items as quickly as possible. For DPD deliveries, orders placed before 3:30 PM will be dispatched on the same day, allowing for a swift delivery experience. Please keep in mind that any orders placed on Saturday or Sunday will be dispatched on Monday. Additionally, orders placed on Bank Holidays will not be processed until the following business working day, so please plan accordingly.

If your order does not arrive within 3 days after it has been dispatched, we encourage you to reach out to us. When contacting us, please quote your order number to help us assist you more efficiently.

It is vital to ensure that all your delivery details, including your address, are accurate and complete. We cannot accept responsibility for any lost orders resulting from incorrect address inputs, so we recommend double-checking your information before finalizing your order.

Should you need to make any changes to your order after it has been placed but before it has been dispatched, please do not hesitate to call us at 077258410 as soon as possible. Our team is here to help you with any adjustments you may need.

Lastly, we want to remind you that all time frames provided for deliveries are estimates and can occasionally take longer than anticipated. We are not liable for any delays unless the delivery option selected is a special guaranteed delivery. Your understanding and patience are greatly appreciated as we work to deliver your items promptly.